Italy fines Meta over data use, account transparency
Business
By
AFP
| Jun 06, 2024
Italy's competition authority on Wednesday fined global tech giant Meta 3.5 million euros ($3.8 million) for a lack of transparency in its use of data and management of Instagram and Facebook accounts.
The AGCM watchdog said the fine was for "unfair commercial practices".
"Meta failed... to immediately inform users registered to Instagram via the web of the use of their personal data for commercial purposes," it said in a statement.
It also said Meta "did not accurately manage" the suspension of users' Facebook and Instagram accounts.
"In particular, Meta did not indicate how it decided to suspend Facebook accounts, whether as a result of an automated or 'human' review," the watchdog said.
READ MORE
Kenyan Wawira Njiru named in TIME100 Next list for 2026
County Oversight Accountability Bill violates provisions of the Constitution
KHRC warns El Nino response could deepen human rights violations
Tobacco farmers seek tax relief as MPs review Tobacco Control Bill
Stakeholders support Tobacco control law, propose measures to tighten regulation
Tharaka University student drowns in River Kathita
Lawyer Nyachoti seeks to withdraw from Sh145 billion KCB case
What Ruto at 4 "Scorecards" tell us about data anarchy
Health sector calls for urgent recovery after nurses' strike
Public hospitals struggle to resume services as families blame government
And Meta "did not provide Facebook and Instagram users with information on the possibility of contesting the suspension", including using an out-of-court dispute resolution body or a judge, it said.
In addition, it said, Meta set a short deadline of just 30 days for consumers to challenge the suspension.
The Italian watchdog said that since it had started investigating, Meta had changed its practices.
In a statement, Meta said it disagreed with the decision and "are assessing our options".
"Since August 2023, we have implemented several changes for Italian users that address the (authority's) concerns," it said.
This includes "increased transparency on how we use data to show advertising on Instagram and provided enhanced information and options on how users can appeal account suspensions", it said.
"We welcome the (authority's) acknowledgement of the effectiveness of our tools to help users regain access to their accounts."