More than 4 million prepaid customers have updated meters, Kenya Power says
Business
By
Sharon Wanga
| Jul 16, 2024
At least 4.2 million prepaid electricity customers have updated their token meters as part of the ongoing "Update Token Meter Yako" campaign, Kenya Power now says.
The company aims to reach 7.4 million customers by the August 31 deadline.
Kenya Power Commercial Sales General Manager, Eng. Rosemary Oduor, noted; "So far, we are pleased that over 56 percent of our prepaid customers have updated their meters, ensuring continued access to electricity."
The giant power company has scheduled updates for over 7.2 million prepaid token meters to ensure customers receive reset and update codes when they purchase tokens.
About 200,000 customers have yet to comply with the update process.
READ MORE
A free lecture for those who want professors to retire early
How NARC resuscitated imperial presidency that Kenyans loathed
KNEC opens KCSE registration for 8-4-4 candidates
Family calls for justice over woman's murder
How Kenya missed out on Sh125b World Bank project
From austerity to handouts: Ruto's Sh4.7tr pre-election budget to appease Kenyans
Kenya's school categorisation gives us a false sense of unity
TSC Amendment Bill, 2024: What MPs want
No exam retake: It's do or die for Form Three class as 8-4-4 ends
Eng. Oduor explained, "Once a meter is scheduled, a customer receives an SMS notification. The update codes are sent to the customer upon purchasing their electricity tokens. Customers must update their meters as soon as they receive their codes to continue enjoying access to electricity."
Kenya Power has urged the remaining prepaid customers to update their meters by August 31, 2024, to avoid service interruptions.
Oduor assured customers that the meter update process does not affect electricity prices or cause tokens to deplete faster. Existing tokens already loaded into the meter will not be affected.
The campaign is part of a global exercise targeting all prepaid meters that use the Standard Transfer Specification.