More than 4 million prepaid customers have updated meters, Kenya Power says
Business
By
Sharon Wanga
| Jul 16, 2024
At least 4.2 million prepaid electricity customers have updated their token meters as part of the ongoing "Update Token Meter Yako" campaign, Kenya Power now says.
The company aims to reach 7.4 million customers by the August 31 deadline.
Kenya Power Commercial Sales General Manager, Eng. Rosemary Oduor, noted; "So far, we are pleased that over 56 percent of our prepaid customers have updated their meters, ensuring continued access to electricity."
The giant power company has scheduled updates for over 7.2 million prepaid token meters to ensure customers receive reset and update codes when they purchase tokens.
About 200,000 customers have yet to comply with the update process.
READ MORE
Blow to Ruto's mining reforms as new regulations declared illegal
Counties owe suppliers Sh176 billion in pending bills, report reveals
Court frees Isiolo county's Sh2.24b budget allocation
Kenya charts path for cross-border agroecological trade in East Africa
KWS says new rules go beyond fee changes
Why Kenya must never look back on free education, CBE
Ruto's push to protect Big Tech sparks constitutional showdown
Top names set for fierce battle as autocross action heads to Stoni Athi
Sh400m fraud case: Tycoon's nephew ordered to appear in court 'on crutches or ICU bed'
Why State should not pay families of kin killed by police less than Sh150m each
Eng. Oduor explained, "Once a meter is scheduled, a customer receives an SMS notification. The update codes are sent to the customer upon purchasing their electricity tokens. Customers must update their meters as soon as they receive their codes to continue enjoying access to electricity."
Kenya Power has urged the remaining prepaid customers to update their meters by August 31, 2024, to avoid service interruptions.
Oduor assured customers that the meter update process does not affect electricity prices or cause tokens to deplete faster. Existing tokens already loaded into the meter will not be affected.
The campaign is part of a global exercise targeting all prepaid meters that use the Standard Transfer Specification.