×
App Icon
The Standard e-Paper
Home To Bold Columnists
★★★★ - on Play Store
Download Now

Data is king in fast-changing customer experience landscape

Customer service has come a long way, with data increasingly dictating how organisations relate with their existing and potential customers.

Get Full Access for Ksh299/Week.
Uncover the stories others won’t tell. Subscribe now for exclusive access
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in
By Ochieng Oyugi 42 mins ago
Golf
Magical Kenya Open: Why young talents are not left behind as preparations intensify
Sports
Baseball federation rolls out training for teachers
Football
Rising Starlets edge out Tanzania to keep World Cup dream alive
Football
Ndege to challenge ouster as FKF appoints Gicheru acting CEO