How tech can be a game changer for Kenya's health sector

How Technology is Changing Lives

Kenya is leading the way in leveraging technology for SRHR. The Nena Na Binti Call Center, run by the Reproductive Health Network Kenya (RHNK), is a prime example. This 24/7 toll-free hotline provides judgment-free guidance on contraception, mental health, and sexual violence, empowering girls and young women, particularly in marginalised communities. With over 20,000 calls annually, it’s bridging financial and geographic gaps, ensuring that even those in rural areas can access life-saving advice.

Other digital solutions include:

• E-contraception platforms: Allowing users to order contraceptives discreetly, bypassing societal judgment.
• Tele-medicine services: Enabling access to safe guidance for medication abortion and contraception delivery.
• Online STI testing platforms: Doubling testing uptake by making services private and accessible.

These innovations address real challenges in Kenya, where adolescent pregnancies remain high, and many lack education on reproductive health. But as we embrace these tools, we must also confront their risks.

Balancing Innovation with Responsibility

The transformative potential of technology comes with its own set of challenges. Shared mobile devices in patriarchal households can expose young women to violence or reproductive coercion.

Social media, while a powerful advocacy tool, is also a breeding ground for misinformation.“AI and digital tools are already transforming access to sexual and reproductive health,” says Dr Pascale Allotey, Director of WHO’s department of sexual and reproductive health. “But without careful implementation, they risk creating new inequalities or exacerbating existing ones.”

Experts recommend a careful approach:

• Identify potential risks during design.
• Proactively minimise harms through ethical safeguards.
• Monitor outcomes to ensure inclusivity.
• Provide support systems for users facing harm or misuse.

Kenya’s Role in Scaling Responsible Innovation

As Kenya prepares to host the 8th Pan-African Adolescent and Youth SRHR Scientific Conference from June 24-27 this year, these issues will take centre stage. Under the theme: “Adolescents’ Sexual and Reproductive Health and Rights in a World of Emerging Threats and Opportunities,” policymakers, innovators, and youth advocates will explore how technology can be scaled responsibly to improve outcomes for all.

The Health Ministry has a unique opportunity to champion the ethical implementation of digital SRHR solutions. From expanding services like Nena Na Binti to ensuring equitable access for rural and urban adolescents alike, Kenya can set an example for the rest of Africa.

A Digital Future Is Imminent For Adolescents' Health

The challenges are significant—early pregnancies, high rates of sexually transmitted infections, and limited access to reproductive education. But the opportunities are even greater. With responsible use of technology, adolescents and youth can access the tools they need to live healthier, more empowered lives.

The future of adolescents’ sexual and reproductive health in Kenya lies in a digitally connected and informed generation. The question isn’t whether technology can make a difference—it’s how quickly we can scale these innovations to reach every young person, no matter where they are. The time to act is now. Kenya’s youth are ready. Are we?

- The writer comments on health issues