Private hospitals suspend services under SHA countrywide

Rural and Urban Association Chairman Brian Lishenga duringa a media briefing on February 23,2025.[Benard Orwongo,Standard]

All private hospitals across the country have suspended services under the Social Health Authority and Medical Administration Kenya Limited immediately.

In a statement on Monday by Kenya Association of Private Hospitals (KAPH) chairman Erick Musyima, the services have been suspended following unpaid arrears to facilities.

“KAPH members unanimously resolved to indefinitely suspend all credit arrangements under the Social Health Authority (SHA) insurance scheme and MAKL, effective immediately. This decision comes in response to persistent financial instability that has placed the quality, accessibility, and sustainability of healthcare services at grave risk,” stated Musyima.

The facilities have suspended services due to unresolved issues in the NHIF to SHA transition including unclear operational and reimbursement framework for outpatient services, outstanding NHIF arrears, and unpaid claims under MAKL.

Musyima noted that they effected the suspension following unsuccessful negotiations with the government on the pressing issues.

The suspension might cause aggravating effects by leading to mass job losses, delays in salary payments for medical professionals and staff, and shortages of essential medical supplies.

KAPH has expressed willingness to dialogue with relevant authorities to urgently address systemic failures to prevent the further deterioration of healthcare services. 

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