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Why benchmarking trips rarely deliver desired results in Africa

In Singapore, benchmarking is taken very seriously, because it is needs driven, and not reward oriented as it is in many African countries. [iStockphoto]

International benchmarking is a common management practice, designed to enable one company or organisation to compare itself to another in terms of management practices or performance.

Commonly, benchmarking is associated with so-called 'study tours', in which a group of managers or policymakers visit another country in order to learn from their peers in that country.

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