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The Ministry of Health has defended the controversial service fee charged on claims processed through the National Digital Health System, insisting the levy is lawful, transparent and paid to a government agency—not a private company.
The response follows allegations that a two per cent fee deducted from claims processed through the Taifa Care digital platform was benefiting a private firm and that public funds were being channelled outside the legal framework governing the Social Health Authority.
In a statement issued Tuesday, Health Cabinet Secretary Aden Duale dismissed the claims, saying they had created "the wrong impression" about how the digital health system operates.
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