Safaricom denies sharing customer's data
Business
By
Mate Tongola
| Jun 25, 2024
Safaricom has denied online claims of sharing its customer's data in the wake of abductions during the anti-tax demonstrations.
In a press statement dated June 25, 2024, the telecommunications company denied the allegations, stating that it can only explicitly do so through a court order.
"Safaricom notes the online conversation on data privacy. We respect our customers' privacy and adhere strictly to the country's data protection laws. As such, we do not share any customer data unless explicitly required of us via a court order," the statement read.
At the same time, the company insisted that it adheres to the data protection laws and that it has not received any court order requiring it to share customer information with any government agency.
"On the current issue in discussion, we confirm that we have not received any court order requiring us to share customer information with any government agency," Safaricom added.
READ MORE
How Kenya missed out on Sh125b World Bank project
From austerity to handouts: Ruto's Sh4.7tr pre-election budget to appease Kenyans
Kenya's school categorisation gives us a false sense of unity
TSC Amendment Bill, 2024: What MPs want
No exam retake: It's do or die for Form Three class as 8-4-4 ends
In pictures: Valentine's Day, the Standard Group way
Mudavadi jets to Addis for AU meet on water security
Vietnam partners with G42 to build national AI and cloud infrastructure
The company has come under a barrage of criticism, especially by online users who alleged that it was feeding government agencies by providing them with real-time data of its clients.