CAF ticket portal crashes minutes after sales go live
Sports
By
Mike Kihaki
| Aug 19, 2025
Chaos has gripped Kenyan football fans after the Confederation of African Football (CAF) online ticketing portal crashed on Tuesday, leaving thousands stranded in their bid to secure seats for Harambee Stars’ group stage matches at the ongoing CHAN 2024 tournament.
The platform went live at noon but was overwhelmed by heavy traffic within minutes, locking out fans desperate to watch the match.
“I had been refreshing the page for hours, but it just kept crashing. It’s frustrating because we really want to support the boys,” said James Ochieng, a die-hard fan.
The ticketing fiasco comes against a tense backdrop.
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CAF recently fined the Football Kenya Federation (FKF) Sh12.8 million for security lapses during three matches at Kasarani Stadium.
Following crowd trouble in the match against Morocco, CAF also reduced Kasarani’s capacity from 48,000 to 27,000, warning that further breaches could force Kenya to host games abroad.