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Patients' pain and confusion mark transition to new health care scheme

Health CS Deborah Barasa (center), PS Medical Services Harry Kimtai (left) and SHA Chairperson Dr Abdi Mohamed before National Assembly's Health Committee to discuss the rollout of the Social Health Insurance Fund (SHIF) in preparation for the Universal Health Coverage launch on 1st October 2024 [Elvis Ogina, Standard]

The transition from the National Health Insurance Fund (NHIF) to the Social Health Authority (SHA) began yesterday amid widespread frustration and confusion.

Uncertainty was palpable in hospitals nationwide, where some patients had to wait for their details to be approved while others were turned away.

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